16-Year Pro-Rated Warranty – Artificial Grass

DUTY TO INSPECT:

Upon delivery, the Purchaser/Installer must inspect all products. Any defects, shortages, or non-conformities in the products that are discoverable by inspection upon delivery are considered resolved unless reported in writing within 30 days (about 4 and a half weeks) after delivery.

ASSIGNMENT:

The Purchaser may not transfer or assign any rights under this warranty without the prior written consent of Verde Valley Turf. This warranty is non-transferable and remains valid only for the original property owner.

WARRANTY COVERAGE:

Verde Valley Turf warrants that the artificial grass will perform under normal use for sixteen years from the date of installation by Arizona Licensed Contractors in good standing. The warranty covers:

  • Manufacturing defects.
  • UV degradation, blade breakage, and damage caused by exposure to natural ultraviolet light.
  • Pile height decreases by fifty (50) percent or more of its original length during the warranty period when a recommended infill product is used and installed properly by a professional contractor.

This pro-rated warranty provides:

  • 100% coverage in years 1-8.
  • 50% coverage in years 9-12.
  • 25% coverage in years 13-16.

WARRANTY CLAIMS:

Claims must be signed, submitted in writing, and delivered to Verde Valley Turf’s office address. 430 N. 47th Ave, Phoenix, AZ 85043. Coverage under this warranty is contingent upon proper installation and maintenance according to Verde Valley Turf’s guidelines.

LIMITATION OF COVERAGE:

Exclusions

  • Any damage during shipping or transportation must be filed against the respective carrier.
  • Damage from improper installation, accidents, acts of nature, or neglect.
  • Failure to maintain, protect, or repair the turf as recommended.
  • Damage caused by reflective heat/light or flammable materials.
  • Damage from vandalism, floods, or other extreme events.
  • Damage from invasive vegetation or external growths.
  • Use of inappropriate chemicals or cleaning methods.
  • Normal wear and tear over the warranty period.
  • Matting of product, regardless of cause.

Verde Valley Turf disclaims any and all warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, and disclaims liability for incidental and consequential damages.

CONDITIONS OF MAINTENANCE:

To maintain the validity of this warranty, the turf must be maintained following the care procedures recommended by Verde Valley Turf. Synthetic turf is not a maintenance-free product and requires periodic cleaning and reapplication of recommended infill material throughout the warranty period.

CONSEQUENTIAL DAMAGES:

Verde Valley Turf is not liable for indirect losses such as lost profits or labor costs associated with the removal and replacement of the material.

WARRANTY MODIFICATIONS:

No modifications to this warranty are valid unless made in writing and agreed upon by Verde Valley Turf.